Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

We also use similar technologies such as web beacons, pixels, and local storage to enhance your experience on GlobalCall.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Authentication and security cookies
  • Session management cookies
  • Load balancing cookies
  • CSRF protection tokens

Functional Cookies

These cookies enhance functionality and personalization:

  • User preference settings (theme, language)
  • Country and timezone selection
  • Recent contacts and call history
  • Dashboard layout preferences

Analytics Cookies

These cookies help us understand how you interact with our website:

  • Google Analytics for usage statistics
  • Performance monitoring cookies
  • Error tracking and debugging
  • Feature usage analytics

Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Advertising personalization
  • Conversion tracking
  • Retargeting campaigns
  • Social media integration

3. Third-Party Cookies

We use services from trusted third parties who may also set cookies on your device:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For secure payment processing
  • Twilio: For voice communication services
  • Supabase: For authentication and database services
  • Vercel: For hosting and performance optimization

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies.

4. How Long Cookies Stay on Your Device

The length of time cookies remain on your device depends on their type:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
  • Authentication Cookies: Remain until you log out or they expire
  • Preference Cookies: Remain until you change your settings or clear them

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications when cookies are set

Our Cookie Preferences

When you first visit our website, you'll see a cookie banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our service may not work properly:

  • You may need to log in repeatedly
  • Your preferences and settings won't be saved
  • Some features may not function correctly
  • We won't be able to provide personalized experiences

Essential cookies cannot be disabled as they are necessary for the basic functionality of our service.

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify you through our website or email if changes are significant
  • Ask for your consent again if required by law

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

  • Email: privacy@globalcall.online
  • Phone: +1 (555) 123-4567
  • Address: 123 Technology Street, San Francisco, CA 94105

For more information about your privacy rights, please see our Privacy Policy.