Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a call, or contact us for support.

  • Account information (name, email address, phone number)
  • Call records and communication metadata
  • Payment information (processed securely by our payment providers)
  • Device information and usage data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • To process and complete your calls
  • To send you service-related communications
  • To provide customer support
  • To improve our services and develop new features
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With telecommunications carriers to complete your calls
  • With service providers who assist us in operating our service
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information:

  • End-to-end encryption for all voice communications
  • Secure data transmission using industry-standard protocols
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until you delete your account
  • Call records: 12 months for billing and support purposes
  • Payment information: As required by financial regulations

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
  • File a complaint with data protection authorities

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

8. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: privacy@globalcall.online
  • Phone: +1 (555) 123-4567
  • Address: 123 Technology Street, San Francisco, CA 94105